AGENDA CAPTION:
Title
Consider approval of Resolution 2021-118R, approving a Change in Service to the agreement with Paymentus Corporation for payment processing for Utility Billing in the amount of $125,000 for the remainder of Fiscal Year 2021 and authorizing three additional annual renewals in the amount $300,000 per year; authorizing the City Manager or his designee to execute the appropriate documents to implement the Change in Service; and declaring an effective date.
Body
Meeting date: July 6, 2021
Department: Finance - Marie Kalka, Director (by Lynda Williams, Purchasing Manager)
Amount & Source of Funding
Funds Required: $125,000
Account Number: 21006322 54010 (50%) 22006335 54010 (50%)
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Account Name: Click or tap here to enter text.
Fiscal Note:
Prior Council Action: December 15, 2015 to implement the Harris Computer System Payment Gateway (Paymentus).
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Background Information:
In April 21, 2015 an agreement was awarded to Paymentus Corporation for payment processing services and recurring credit card payment services using Harris Payment Gateway (HPG) with its payment partner Paymentus. HPG is a companion product to the city's existing Utility Customer Service, Harris Customer Connect web payment portal and Harris vCare IVR payment system. Paymentus is...
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