AGENDA CAPTION:
Title
Consider approval of Resolution 2019-151R, approving a change in service to the agreement with Online Utility Exchange services providing for web-based services related to the vetting of new utility account applicants to add additional services and support at a cost of $17,000; authorizing the City Manager or his designee to execute the appropriate documents to implement the change in service; and declaring an effective date.
Body
Meeting date: August 20, 2019
Department: Utility Billing- Heather Hurlbert, Finance Director (by Lynda Williams, Purchasing Manager)
Amount & Source of Funding
Funds Required: $17,000 FY19
Account Number: 21006320.52230
Funds Available: $17,000
Account Name: Utility Billing-Professional Services
Fiscal Note:
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Background Information:
The City has a contract in the amount of $49,387.64 with Online Utility Exchange (OUE) Services to provide a web-based inquiry service allowing our staff to review customer alerts (fraud, multiple names, at risk account history, etc.) based on customer credit history. It assists the Utility Billing Division by confirming the person requesting services is the person they claim to be, or if they are in our system under another name.
This Change In Service is for additional work to develop a custom b...
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