AGENDA CAPTION:
Title
Receive a staff presentation regarding utility billing penalties, reconnect fees, and utility assistance, including recommended criteria for the utility assistance program request for proposal; and provide direction to the City Manager.
Body
Meeting date: October 15, 2024
Department: City Manager's Office-Diversity, Equity, and Inclusion and Finance-Utility Billing
Amount & Source of Funding
Funds Required: N/A
Account Number: N/A
Funds Available: N/A
Account Name: N/A
Fiscal Note:
Prior Council Action: September 3, 2024 - City Council received a presentation on utility billing assistance
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Background Information:
At the September 3, 2024 City Council Work Session, staff provided a presentation on available utility assistance and utility assistance received by residents. During the meeting, City Council requested staff bring back the following items:
* Recommended criteria for a request for proposal (RFP) for City-funded utility assistance.
* Revenues received for penalties and reconnections.
* Budget for penalties and reconnections.
* Response to why there is not a lifeline for electric rates.
* Balance of utility assistance donations and how the funds are used.
* Response to how a person can change a recurring utility assistance donation amount.
* Provide a GI...
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