AGENDA CAPTION:
Title
Consider approval of Resolution 2026-206R, approving a contract with NeoGov, through the Omnia Partners Cooperative Purchasing contract, for a Human Resources job application tracking and management software system for one year with up to four annual renewals in an amount of up to $677,049.60; authorizing the City Manager, or her designee, to execute the contract and any renewals on behalf of the city; and declaring an effective date.
Body
Meeting date: November 17, 2026
Department: Human Resources
Amount & Source of Funding
Funds Required: $122,818.04 for Year 1
Account or Project Number (C = CIP funds): 10001111 - 52397
Funds Available: Yes
Account Name: Software As A Service (SAAS)
Fiscal Note:
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Background Information:
NEOGOV is a cloud-based human resources software platform designed for public-sector organizations that supports recruitment, applicant tracking, employee onboarding, performance evaluations, and employee learning and development; and the City uses NEOGOV to support the employee lifecycle, including advertising vacancies, managing applications and hiring processes, delivering and tracking employee training, and conducting performance evaluations;
The purchase includes the following modules:
1. Insight Subscription -
NeoGov Insight is an applicant tracking system designed for public sector hiring. It streamlines the recruitment process with tools for job posting, applicant screening, automated communications, and compliance reporting.
2. GovernmentJobs.com Subscription -
This is the #1 public sector job board, integrated with Insight, that increases visibility of job postings to over 20 million job seekers actively pursuing government careers.
3. Custom Employee Integration -
This module enables integration between NeoGov and the City’s HRIS or ERP system, allowing for automated and secure transfer of employee data into NeoGov systems like Perform or Onboard.
4. Learn Subscription -
NeoGov Learn is a learning management system (LMS) tailored for government agencies. It provides access to over 1,500 public-sector-focused training courses, supports custom course creation, and tracks employee training and compliance.
4. Single Sign-On (SSO) Subscription -
This feature allows employees to securely access NeoGov applications using their existing City login credentials, improving security and user convenience.
5. Perform Subscription -
NeoGov Perform is a performance management system that automates employee evaluations, tracks goals, and supports continuous feedback. It helps ensure timely, consistent, and compliant performance reviews.
6. Onboard Subscription -
Onboard will support a more consistent onboarding experience by organizing new-hire paperwork, required tasks, and coordination among Human Resources, hiring departments, and new team members.
The annual cost breakdown is as follows for the total five (5) year contract term:
• Year 1 - $122,818.04
• Year 2 - $126,981.56
• Year 3 - $134,782.94
• Year 4 - $142,290.69
• Year 5 - $150,176.37
The City Council previously approved the purchase of NEOGOV software and related services through SHI, a third-party reseller. NEOGOV offers direct purchasing through OMNIA Partners cooperative contract number 159698, allowing the City to contract with and remit payment directly to GovernmentJobs.com, Inc., doing business as NEOGOV. Local Government Code, Chapter 271, authorizes the City to enter into cooperative purchasing agreements including this agreement through Omnia Partners.
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Recommendation:
Staff recommends transitioning from SHI to a direct agreement with NEOGOV to eliminate the third-party reseller and associated markup costs, streamline contract administration and billing, and support continued delivery of the City’s human resources software services.
The proposed agreement includes renewal of existing NEOGOV subscriptions and the addition of the Onboard module, which will support a more consistent onboarding experience by organizing new-hire paperwork, required tasks, and coordination among Human Resources, hiring departments, and new team members.
The proposed five-year agreement covers the period of November 22, 2026, through November 21, 2031, for a total contract amount of $677,049.60.