AGENDA CAPTION:
Title
Receive a Staff presentation and hold discussion regarding the utility disconnections for non-payment, and provide direction to Staff.
Body
Meeting date: October 20, 2020
Department: Finance, Melissa Neel
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Fiscal Note:
Prior Council Action: Council agreed to halt utility service disconnections during the COVID emergency in March. On July 7, 2020 council approved extending the freeze on disconnects through the end of September 2020.
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Background Information:
In March, 2020 the City Council agreed to halt utility service disconnections for non-payment for 90 days. During July council meeting council support extending this date through Sept. 30, 2020. Currently utility disconnect remain on-hold. Staff recommends reinstating utility disconnects due to non-payment in January 2021, after the holidays.
Council Committee, Board/Commission Action:
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Alternatives:
Continue to not terminate services for a set period of time.
Recommendation:
Extend the freeze on utility disconnects through January 2, 2021. Increase community outreach, expand customer communications as recommended.